This section is for the use of our clients. Some of the links on this page may be password-protected dependent on the sensitivity of the information contained.
Remote Assistance: Please click here to download 'Packman_Support.exe' then run the executable to begin your remote support session. Always contact Packman Consulting by phone prior to initiating a support session.
Security-Your computer requires multiple levels of protection to help ensure security while exposed to the modern Internet environment. At the bare minimum you must have a firewall, updated antiviral software and you must keep your programs and operating system updated. It is important for you to keep informed about security issues and to avoid behaviors that will put you at risk. We recommend zonealarm as a software firewall and Norton or Mcaffee antiviral solutions. Please update your computer at the windows update site once a week manually regardless of your automated update processes. The latest version of zonealarm is available at http://www.zonelabs.com Norton Antivirus software is available at http://www.symantec.com Spyware removal is available at http://www.lavasoftusa.com/software/adaware A resource to improve your general security knowledge-http://www.grc.com
are some basic procedures that many of our VPN or home clients call us
for assistance with: